Plaza Shoe Store Reviews
(Rated by 15 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.4
Base on 15 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.4
- Return Policy4.4
- Good Value4.4
- Customer Service4.4
- Price & Quality4.4
Recent Customer Reviews (15)
Brigliador Duval
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Klaus Berg
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Luca Herrmann
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Samuel Gilbert
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Márió Sultés
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Mark Dumont
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Oliver Hicks
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Lauren Twopeny
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Chelsea Bradley
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Tom Reinhard
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Plaza Shoe Store Pricing
Footwear
under $50 - over $389
Loafers
$116.25 - $249.00
Men's Shoes
$139.99 - $389.00
Women's Shoes
$49.95 - $170.00
Payment Methods
Accepted Payment Options:
Prices for items on Plazashoestore.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Plaza Shoe Store credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Plaza Shoe Store Pros & Cons
Pros
1
Expert Knowledge and Service: Plaza Shoe Store is known for its expert knowledge and personalized service, ensuring customers find the perfect fit.
2
Curated Collection: The store offers a curated collection of top-quality shoes from brands like Birkenstock, HOKA, and Brooks.
3
Unique Experience: The store provides a unique shopping experience, focusing on both comfort and style.
4
Community Involvement: As a local business, Plaza Shoe Store is committed to its community and offers a familiar face to customers.
5
Wide Selection: The store offers a diverse range of sizes and widths to meet every need, including everyday comfort shoes and specialized workwear boots.
CONS
1
Limited Online Presence: While the store has an online presence, it is not as extensive as larger e-commerce sites, which might limit its reach.
2
No BBB Accreditation: Plaza Shoe Store is not BBB accredited, which could affect customer trust.
3
Limited Reviews: There are no reviews available for Plaza Shoe Store, which could make it harder for potential customers to gauge the quality of service.
4
Competition from E-commerce Giants: The store faces significant competition from online giants like Zappos and Amazon, which can be challenging due to the sales tax loophole and other disadvantages.
Plaza Shoe Store Features and Benefits
Features
Legacy
Plaza Shoe Store has been family-owned since 1951, with a legacy of providing expert knowledge and personal service.
Inventory
Extensive selection of shoes for all types of feet, focusing on quality and craftsmanship.
Expertise
Knowledge in fitting, brand knowledge, foot and ankle issues, and orthopedic fitting.
Authenticity
Emphasis on authenticity, with customers responding positively to the store's genuine approach.
Personal Service
Unforgettable personal service and a focus on providing a unique experience.
Customer Interaction
Value in human interaction and the ability to see physical products, unlike online shopping.
Flexibility
Willingness to adapt to changing customer needs, such as adding Sunday hours or adjusting inventory based on sales data.
Family-Owned Brands
Carrying family-owned brands like Birkenstocks, which customers appreciate for their quality and craftsmanship.
Local Focus
Fitting the 417 area for over 60 years, with a commitment to the local community.
30-Day Returns
Offering a 30-day return policy for customers to ensure satisfaction with their purchases.
Wide Range
Offering a wide range of stylish and comfortable women's footwear, including trendy sneakers, sandals, heels, and boots.
Durability and Comfort
Combining fashion-forward designs with quality materials and expert craftsmanship to ensure both durability and comfort.
Local Institution
A Springfield institution since 1951, with a strong presence in the local community.
Expert Knowledge and Service
Plaza Shoe Store is known for its expert knowledge and personalized service, ensuring customers find the perfect fit.
Curated Collection
The store offers a curated collection of top-quality shoes from brands like Birkenstock, HOKA, and Brooks.
Unique Experience
The store provides a unique shopping experience, focusing on both comfort and style.
Community Involvement
As a local business, Plaza Shoe Store is committed to its community and offers a familiar face to customers.
Wide Selection
The store offers a diverse range of sizes and widths to meet every need, including everyday comfort shoes and specialized workwear boots.